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FAQ

General Questions

Payments and Returns

Shipping and Delivery

CUSTOM Orders

General Questions

What is the oldest model year you can find seats for? We only carry seats newer than 1997 up with the exception of some specialty vehicles.

Can I Buy Just The Drivers Seat? No. We only sell seats in pairs. The reason being if you just buy a drivers seat from us depending on care, fading and usage...They will never match your other seat..

Why are the prices lower than elsewhere online? We aren't paying sellers fees and we pass the savings to YOU.

How do I know they're going to fit? Use the "ask a question" button on our page. Leave the information about your vehicle on that page and we will contact you to assist you in determining fitment.

I see a console in the picture, is that included? Read the listing. Some items include consoles, some do not. This applies to many options such as jump seats and rear seats as well. Please use the "ask a question" button on the item page you are looking at. We will work out a package price for you and discuss payment options.

How do I purchase the optional matching center console or rear seat? Please use the "ask a question" button on the item page you are looking at. We will work out a package price for you and discuss payment options.

Payments and Returns

How does payment work? Please go through our simple checkout system and make sure to enter a good contact number on the checkout screen. Once you complete checkout your payment method will be authorized for the total amount of the sale. Your card will not be charged until you speak with a representative to confirm fitment & finalize the sale. If we are not able to get in contact with you, the sale will be cancelled and your card will be refunded.

I forgot to enter a discount code! Please mention this to our representative during the confirmation call and we can have the adjustment made before final processing of your payment. After that point it becomes more difficult for us to change the price.

What about returns? Here at OEM Car & Truck seats we go through numerous measures to avoid you needing to return an item. Prior to purchase please read our listing carefully and if you have any questions please contact us. Read our return policy.

I've read the return policy and I want to return my item. We're sorry to hear that you've changed your mind. Please contact us at returns@oemcarandtruckseats.com

Shipping and Delivery

How much is shipping? If you are shipping your order within the US, shipping is covered by us. All jump seats, center consoles, and miscellaneous parts have free shipping. Seats have a variable shipping rate. Please see our shipping map for more information.

How long will it take to get my item? Most items leave our facility in 2-3 business days. From there the shipping time depends on the carrier and how far away you are from us. Typically you will receive your item in 1-4 business days from the time it leaves our facility. We ship via UPS Ground and Averitt Express.

Where do you ship from? Our main facility is located on the Space Coast of Florida, just an hour east of Orlando.

Can I pick up my item? Pickups are free, please contact support@oemcarandtruckseats.com before purchase as often times we can get you a lower price than what is listed on the website.

I haven’t received my order yet. What’s going on? If you are in the US and it’s been over 10 business days since you placed your order, please let us know by contacting us at support@oemcarandtruckseats.com with your name and order number. Thanks for your patience! 

Can I expedite my order? Most orders are multiple boxes so it may not be cheap but we can do it. If you are in our region you may not even have to get expedited shipping as most orders arrive within 2 business days after shipment. Please let us know what day you need your order to arrive by and we will contact you with pricing. Please note that these shipping times are estimates, and we cannot guarantee timely delivery due to inclement weather, customs, and other factors out of our control.


Custom Orders

What If I Want A Set Custom Made? Please contact support@oemcarandtruckseats.com for a quote on your custom request.

Prior to processing your payment, one of our experienced technicians will contact you to discuss your vehicles interior project and fitment.