If you've ordered replacement seats for your car, pickup truck, or SUV and are unsure about the fitment, wiring, and features, there's no need to worry!
Consult with a Seat Specialist
Here at OEM Car and Truck Seats, once you've placed an order, one of our Seat Specialists will reach out to you. This ensures that the seats you're getting will be the perfect fit for your needs. The call usually takes about 5 to 10 minutes and can save you hours of potential headaches and item return complications.
What Does the Call Involve?
During the call, the Seat Specialist will ask for the make, model, and year of your vehicle. Other topics will include color preferences, seat features, electrical fitment, and Shipping Information.
The Importance of the Fitment Call
These calls are a crucial part of ensuring that you are satisfied with your purchase. We want to prevent our products from making a round trip due to incorrect orders. Before we implemented these fitment calls, our return department often referred to these returns as "Seat Vacations," which were costly in terms of shipping.
Benefits of Our Fitment Guarantee
Our quick 5 to 10-minute call is designed to alleviate any concerns, anxiety, and potential problems. That's why we've coined it our Rest Easy Fitment Call Guarantee. No hassle, no stress, and no waste of time. Just a seamless process to ensure you get what you need, the first time.
Please note that we won't ship out any seats, center consoles, or jump seats until the Fitment Call is completed. Calls are made within an hour after purchase during business hours, Monday-Friday from 9am to 5pm. For weekend purchases, expect a Fitment Call during the weekend or on Monday.